It is our sincere effort to deliver the best quality products.
As a policy, no returns are offered on any product that’s delivered in the best of condition. However, we can offer an exchange if the product is wrongfully delivered(the product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to re-fulfilling your order.
(Please notify us within 24 hours of delivery or we will be unable to take any action)
The right product will be delivered to the customer in 5-7 working days.
We are happy to answer any questions related to NEER products but are unable to process any returns, exchanges or refunds for any product purchased on or outside of www.kusumavalijewels.com/neer.